At (Website Name), operated by (Company Name), we are dedicated to providing a seamless and reliable shopping experience. In this document, “we,” “our,” and “us” refer to (Company Name), while “you,” “your,” and “user” refer to our valued customers.
We understand that purchase decisions may change, and you might wish to cancel an order. The following policy outlines how you can request a cancellation and the conditions that apply.
You may cancel your order within 24 hours of placing it or before it has been shipped, whichever occurs first.
To request a cancellation, please contact our customer support team via email.
If your order qualifies for cancellation, a full refund will be issued to your original payment method within 5–7 business days after approval.
Once an order has been shipped, it cannot be cancelled. However, you may initiate a return request after delivery in accordance with our Return & Refund Policy.
We currently do not allow modifications to placed orders, including changes to products or shipping addresses.
If you wish to make changes, please cancel the order (if eligible) and place a new one.
For order cancellations or related assistance, please reach out to our customer support team at: (mention email)
We appreciate your understanding and continued support. If you have any questions or require assistance, feel free to contact us.
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